Terms of service

Terms of Service

Last updated: September 17, 2026

Welcome to SoraCart. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.

1. About SoraCart

SoraCart is an online shopping store offering a variety of products across different categories.

Throughout these Terms, the words “we,” “us,” and “our” refer to SoraCart. The words “you” and “your” refer to the person accessing or using our website.

2. Use of Our Website

By using our website, you agree to:

  • Provide accurate and up-to-date information when placing an order.
  • Use the website only for lawful purposes.
  • Not attempt to interfere with, damage, or misuse the website or its services.
  • Not use the website to engage in fraudulent or unauthorized activities.

We reserve the right to restrict or refuse access to our website or services if we reasonably believe that the website is being misused.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, specifications, and other information displayed on our website are accurate.

However, slight differences in colour, appearance, size, or packaging may occur due to photography, lighting, screen settings, manufacturer changes, or packaging updates.

We reserve the right to correct errors, update product information, or change product availability when necessary.

4. Prices and Payments

All product prices are displayed on the website at the time of purchase.

Prices, offers, discounts, and availability may change without prior notice.

We use third-party payment providers to securely process online payments. By making a payment, you agree to comply with the applicable terms of the payment provider.

For Cash on Delivery orders, you agree to provide accurate delivery information and accept the order at the provided address.

5. Orders

After placing an order, you may receive an order confirmation containing your order details.

An order confirmation does not necessarily guarantee that the order will be shipped. In certain circumstances, we may need to cancel or refuse an order, including situations involving:

  • Incorrect pricing or product information
  • Product unavailability
  • Incorrect or incomplete customer information
  • Suspected fraudulent or unauthorized activity
  • Delivery limitations
  • Other circumstances beyond our reasonable control

If we cancel an order for which payment has already been made, an applicable refund will be processed according to our Return & Refund Policy.

6. Shipping and Delivery

We aim to deliver orders within the estimated delivery time shown on our website or communicated to you.

Delivery times may vary depending on your location, courier availability, weather, holidays, operational delays, or other circumstances beyond our control.

Once an order has been handed over to the delivery partner, delays caused by the courier may be outside our direct control.

For more information, please refer to our Shipping Policy and Return & Refund Policy.

7. Returns, Refunds and Replacements

Returns, refunds, and replacements are handled according to our Return & Refund Policy.

Please review that policy before placing an order, as certain products may have specific return conditions.

8. Intellectual Property

All content available on the SoraCart website, including text, logos, graphics, product images, designs, website layout, and other materials, may be owned by or licensed to SoraCart unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our website content for commercial purposes without prior written permission.

9. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics services, advertising platforms, and other technology providers.

These services may have their own terms and privacy policies. Your use of such services may also be subject to their respective terms.

10. Third-Party Links

Our website may contain links to websites or services operated by third parties.

These links are provided for convenience, and SoraCart is not responsible for the content, availability, or policies of third-party websites.

11. Website Availability

We try to keep our website available and functioning properly. However, we cannot guarantee that the website will always be available, uninterrupted, or completely free from errors.

We may temporarily suspend or modify parts of the website for maintenance, updates, security, or other operational reasons.

12. Limitation of Liability

To the extent permitted by applicable law, SoraCart will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including third-party courier delays, technical issues, payment-provider failures, or events outside our control.

Nothing in these Terms is intended to limit any rights or protections that cannot legally be excluded under applicable law.

13. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, the updated version will be posted on this page with a revised “Last updated” date.

Your continued use of our website after an update means that you acknowledge the updated Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in India, subject to applicable consumer protection and other mandatory legal rights.

15. Contact Us

If you have any questions regarding these Terms of Service, you can contact us using the details below:

SoraCart
Email: tosifullah93@gmail.com
Contact: 8302181827